Privacy Policy and Terms of Use

Last Updated: June 17, 2025

This Privacy Policy describes how YISO (hereinafter referred to as "we") collects, uses, and discloses your personal information when you visit www.hokona.shop / www.yisoofficial.com (hereinafter referred to as "this website"), use our services, or make purchases. YISO is powered by Shopify, enabling us to provide you with our services. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By using or accessing any service, you acknowledge that you have read this Privacy Policy and understand that we collect, use, and disclose your information in accordance with the methods described in this policy.

Personal Information We Collect or Process

When we use the term "personal information," it refers to information that identifies you or can be reasonably linked to you or another person. Personal information does not include anonymously collected or de-identified information.

Depending on how you interact with the service and your location, we may collect or process the following categories of personal information (including inferences drawn from this information): Contact Information: This includes your name, address, billing address, delivery address, phone number, and email address. Financial Information: This includes credit card, debit card, and debit account numbers, payment card information, transaction details, payment methods, payment confirmations, and other payment details. Account Information: Includes your username, password, security questions, preferences, and settings. Transaction Information: Includes items you browsed, added to your cart, added to your wishlist, purchased, returned, exchanged, or canceled, as well as your past transaction history.

Communication Content: Includes information you provide when communicating with us, such as when sending customer support inquiries.

Device Information: Includes information about your device, browser, or network connection, your IP address, and other unique identifiers.

Usage Information: Includes information about your interactions with the service, such as how and when you browse this website.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you: Including when you create an account, access or use the Service, communicate with us, or otherwise provide us with information.

• Automatically collected: Automatically collected from your device through cookies and similar technologies when you use our products, services, or visit our website.

• From service providers: Including partners we hire to enable certain technologies, and service providers who collect or process your information on our behalf.

• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information for the following purposes:

• Providing, customizing, and improving services: To fulfill our contracts with you, process payments, fulfill orders, remember your preferences, send account notifications, process returns and exchanges, manage your account, arrange delivery, facilitate review postings, and create a personalized shopping experience for you (such as recommending products). Marketing & Advertising: Used for marketing and promotional purposes, such as sending marketing communications via email, SMS, or mail, and displaying product advertisements to you on this service or other websites (including based on your past purchases or browsing behavior). Security & Fraud Prevention: Used to verify your account, provide a secure payment experience, detect and investigate fraud or illegal activities, and protect public safety.

• Communicating with you: For providing customer support, responding to your inquiries, and maintaining our business relationship with you.

• Legal reasons: For complying with applicable laws, responding to valid legal processes (such as those required by law enforcement agencies), participating in legal proceedings, or enforcing our terms and policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

• Shopify and its suppliers: Third parties who perform services on our behalf (such as IT management, payment processing, data analytics, customer support, cloud storage, and logistics).

• Business and Marketing Partners: Those who provide marketing services and serve ads to you. For example, we use Shopify-supported third-party services to personalize ads based on your online activity. Our partners will use your information in accordance with their own privacy statements. With your consent: When you instruct or consent for us to disclose information to third parties (such as when shipping products to you or using social media login integration). Within the group: Shared with our affiliates or corporate groups.

• Business Transactions: In cases involving mergers or bankruptcy, compliance with legal obligations, enforcement of the Terms of Service, or protection of our rights.

Relationship with Shopify

This service is hosted by Shopify. Shopify collects and processes personal information about your use of the service to provide and improve it for you. Information you submit will be transferred to Shopify and its third parties, which may be located outside your country of residence. Shopify may use data obtained from your interactions with our stores to help protect and improve its business.

For more information, please visit Shopify's Consumer Privacy Policy.