Shipping and Delivery Time

We have logistics centers in multiple locations to ensure faster delivery. Your order will be shipped within 24–36 hours. Worldwide Shipping.

Destination Shipping Time
Hong Kong, Taiwan, Singapore, Malaysia 4 - 7 working days
United Kingdom, Eurozone 5 - 10 working days
United States, Canada 5 - 14 working days
Other Countries/Regions 7 - 14 Business Days

How do I track my package?

To track your package, please go to https://yisoofficial.com/apps/trackorder and enter the required information to check the package status. You will receive a confirmation email with relevant tracking information when your order is ready to ship. Please use this information to monitor your order's progress. If you cannot find our confirmation email in your inbox, please check your spam/promotional folder.

What should I do if my package does not arrive within the estimated time?

We are committed to assisting you.

For assistance, please contact us via email at Yiso@kycco.com.hk and we will address your concerns immediately.

Friendly Reminder:

  • The provided delivery date is an estimate calculated from the shipping date, not the order date. Occasionally, shipping may be delayed due to incorrect address, inclement weather, strict customs clearance procedures, or other unforeseen circumstances. We apologize for any inconvenience.

BUY WITH CONFIDENCE